1. |
Ground
shipping and handling is free of charge to any destination in the
continental US (except to Alaska
and Hawaii). Items marked as "special order" might have
additional shipping. |
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2. |
The item(s) you order should arrive within
1-10 business days from the time
order is placed unless otherwise specified. Occasionally an item is out of stock in which case we will notify you. |
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3. |
Travel Accessories - we offer US
Priority Mail service (2-3 days in
transit) for Travel Accessories offered on our website for an
additional $7.00. Please be aware that this is not a guaranteed
service. When ordering online, please use the Special Instructions
section of the Shopping Cart to indicate your agreement to the
additional cost for shipping. If you have difficulty finding the
Special Instructions section in the online order form, you may send
a separate email confirming your agreement to the extra cost for
expedited shipping. |
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4. |
Rush Orders will be sent using FedEx/UPS
Overnight, 2nd Day Air, or 3rd Day Select (this 3rd option is over ground only).
Please contact us to get a quote for
rush shipping. |
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5. |
Address Corrections: Our shippers assess
additional fees when they attempt deliveries to incorrect addresses, and we
must pass this cost to you. $11.00 - $20.00 depending on destination and the
shipper. |
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6. |
APO and FPO:
Our free shipping
offer applies to APO/FPO recipients except for products that are too large to be sent
via US Mail, and large size globes which require a shipping and handling fee ranging
from $20.00 for desktop globes up to $70.00 for floor standing globes accepted by US
Postal Service for shipment. Home furnishings and luggage that can be
accepted for shipment to APO/FPO addresses will have a shipping fee
as well. Recipients will be notified prior to order processing in
order to authorize this fee. |
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7. |
International
Orders: We welcome orders from outside the United States. Please e-mail or
call us with the full shipping address (including postal code) and item(s) you would like to order so that we can
provide to you the shipping cost rates to your destination. MOVA globes are
not eligible for international shipment. |
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8. |
Delivery Date Notification
emails (for orders sent via FedEx, UPS, DHL and Priority/Express US Mail)
are sent as soon as the tracking information becomes available on
shippers
websites. |
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